Terms of Service
Review our service terms, usage policies, and liability protections designed for the sign and print industry.
Last Updated: May 2026
These Terms of Service, together with any applicable order form, subscription terms, product terms, service terms, policies, addenda, exhibits, invoices, statements of work, checkout pages, online order flows, usage terms, pricing pages, or other written or electronic agreements referencing or incorporating these Terms (collectively, the “Agreement”), govern access to and use of the websites, software, applications, tools, portals, integrations, APIs, products, services, features, modules, communications, and related offerings made available by or on behalf of Meet SIGNEXA (“Company,” “we,” “us,” or “our”).
The individual, company, organization, agency, shop, or other legal entity accessing or using the Service is referred to as “Customer,” “Client,” “you,” or “your.”
01ACCEPTANCE OF AGREEMENT
By accessing or using the Service, creating an account, starting a trial, purchasing a subscription, executing an order, clicking acceptance, connecting an integration, inviting users, submitting information, uploading content, or otherwise using any portion of the Service, Customer agrees to be bound by this Agreement.
If the Service is accessed or used on behalf of a company, organization, shop, business, agency, or other legal entity, the person accepting this Agreement represents and warrants that such person has authority to bind such entity to this Agreement.
If Customer does not agree to this Agreement, Customer shall not access or use the Service.
02DEFINITIONS
“Authorized Users” means employees, contractors, agents, representatives, installers, pickers, designers, sales personnel, managers, administrators, team members, or other persons authorized by Customer to access or use the Service.
“Customer Data” means data, information, content, files, messages, communications, business records, customer records, lead records, vendor records, employee or contractor records, project records, proof records, quote records, estimate records, invoice records, accounting-related records, payment-related records, time tracking records, artwork, documents, photographs, materials, and other items submitted, uploaded, transmitted, stored, generated, synchronized, imported, exported, or processed by or on behalf of Customer or Authorized Users through the Service.
“Documentation” means any user guides, instructions, product descriptions, support materials, technical materials, or other documentation made available by Company regarding the Service.
“Order Form” means any order page, checkout page, subscription page, invoice, proposal, statement of work, written agreement, electronic order, plan selection, pricing page, or other ordering document under which Customer obtains access to the Service.
“Service” means the websites, software, applications, tools, modules, portals, integrations, APIs, workflows, automations, content, documentation, support, and related services made available by or on behalf of Company.
“Third-Party Services” means any products, services, platforms, applications, APIs, integrations, content, software, data, hosting, processors, payment services, accounting services, email services, SMS services, AI services, Google services, QuickBooks services, analytics services, or systems not owned or controlled by Company.
03SERVICE
Subject to this Agreement and payment of applicable fees, Company will make the Service available to Customer during the applicable subscription term for Customer’s internal business purposes.
The Service may include, without limitation, CRM tools, lead management, customer management, project management, job tickets, proofing, quoting, estimating, invoicing, payment-related tools, agreements, waivers, forms, files, artwork tools, mockups, design tools, calendars, tasks, time tracking, job logs, team activity, communication tools, global inbox tools, email tools, IMAP/SMTP tools, Gmail tools, SMS tools, newsletters, help desk, live chat, automations, reporting, SEO tools, ranking tools, keyword tools, website and content tools, AI-assisted features, analytics, accounting-related tools, QuickBooks-related tools, Google-related tools, Google Business Profile-related tools, e-commerce tools, storage, and related workflow functionality.
Company may modify, update, enhance, suspend, discontinue, replace, limit, or remove any portion of the Service at any time. Certain features may be beta, experimental, incomplete, limited, usage-based, credit-based, dependent upon third-party services, or subject to additional terms.
04ACCESS RIGHTS
During the applicable term, Company grants Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Service solely for Customer’s internal business purposes and solely in accordance with this Agreement.
No ownership rights are transferred to Customer. All rights not expressly granted are reserved by Company and its licensors.
Customer shall not use the Service except as expressly permitted by this Agreement.
05AUTHORIZED USERS
Customer may permit Authorized Users to access and use the Service solely on Customer’s behalf and solely in accordance with this Agreement.
Customer is responsible and liable for all acts and omissions of Authorized Users and for all activity occurring under Customer’s account, workspace, credentials, integrations, payment methods, subscriptions, connected accounts, and permissions.
Customer shall ensure that Authorized Users comply with this Agreement.
Company may impose limits, permissions, roles, restrictions, or additional charges for Authorized Users, extra users, lite users, installers, pickers, team members, administrators, or other user types.
06ACCOUNT ADMINISTRATION AND SECURITY
Customer is responsible for maintaining the confidentiality and security of all accounts, credentials, passwords, API keys, OAuth tokens, connected accounts, devices, workspaces, user permissions, administrative controls, payment methods, and login methods.
Customer is responsible for maintaining accurate account, billing, tax, legal, business, workspace, and contact information.
Customer shall promptly notify Company of any actual or suspected unauthorized access, credential compromise, security incident, misuse, or breach involving the Service.
Company shall not be liable for losses arising from Customer’s failure to secure accounts, credentials, devices, permissions, integrations, payment methods, connected accounts, or Authorized User access.
07CUSTOMER DATA
As between Customer and Company, Customer retains ownership of Customer Data.
Customer grants Company a worldwide, non-exclusive, royalty-free, sublicensable license and right to host, store, copy, process, transmit, display, perform, analyze, format, modify, create derivative works from, and otherwise use Customer Data as necessary or appropriate to provide, operate, administer, maintain, secure, support, troubleshoot, improve, develop, and commercialize the Service.
The foregoing license includes use of Customer Data in connection with platform functionality, account administration, support, troubleshooting, security, compliance, integrations, automations, reporting, analytics, AI-assisted features, product improvement, service development, data processing, workflow improvement, recommendation improvement, and other purposes described in this Agreement or the Privacy Policy.
Customer represents and warrants that Customer has all rights, licenses, consents, permissions, authorizations, and legal bases necessary to submit, upload, transmit, process, store, use, disclose, and otherwise make Customer Data available through the Service.
Customer is solely responsible for the accuracy, legality, completeness, quality, integrity, reliability, appropriateness, and use of Customer Data.
08AGGREGATED, ANONYMIZED, AND DE-IDENTIFIED DATA
Notwithstanding anything to the contrary, Company may collect, derive, create, use, retain, disclose, and commercialize aggregated, anonymized, de-identified, or redacted data arising from or relating to use of the Service, provided such data does not identify Customer as the source of such data in public disclosures.
Such data may be used for any lawful business purpose, including analytics, benchmarking, reporting, research, internal training, artificial intelligence testing, machine learning evaluation, product development, service improvement, workflow improvement, SEO tool improvement, keyword tool improvement, recommendation improvement, business intelligence, industry insights, and development of new products or services.
09FEEDBACK
Customer may provide suggestions, comments, requests, recommendations, ideas, improvements, or other feedback regarding the Service (“Feedback”).
Customer grants Company a perpetual, irrevocable, worldwide, royalty-free, fully paid, transferable, sublicensable license to use, reproduce, modify, distribute, commercialize, incorporate, and otherwise exploit Feedback for any purpose without restriction, attribution, compensation, or obligation to Customer.
Feedback shall not be deemed confidential unless otherwise agreed in a written agreement signed by Company.
10AI-ASSISTED AND AUTOMATED FEATURES
The Service may include artificial intelligence, automation, analytics, recommendations, machine learning, generative tools, workflow tools, scoring tools, routing tools, drafting tools, summarization tools, classification tools, or similar functionality.
Such functionality may assist with drafting, rewriting, summarizing, classifying, extracting, organizing, analyzing, generating, recommending, scoring, producing content, supporting communications, improving workflows, suggesting keywords, providing SEO-related recommendations, assisting with quotes or estimates, updating CRM records, creating tasks, creating project notes, producing business insights, assisting support functions, and other business-related tasks.
Customer acknowledges that AI-assisted, automated, analytical, or recommended outputs may be inaccurate, incomplete, misleading, outdated, noncompliant, unsuitable, or otherwise inappropriate.
Customer is solely responsible for reviewing, verifying, approving, and determining the suitability of all such outputs before relying upon, publishing, transmitting, sending, charging customers, creating contracts, making financial decisions, making employment decisions, making marketing decisions, or taking action based on them.
Company does not provide legal, financial, tax, accounting, payroll, employment, permitting, compliance, marketing, ranking, or professional advice. No output of the Service shall be deemed professional advice or a guarantee of any result.
11EMAIL, INBOX, AND COMMUNICATION FEATURES
The Service may permit Customer to connect, access, send, receive, synchronize, display, summarize, classify, draft, route, organize, and automate emails, messages, chat communications, help desk tickets, live chat records, newsletters, and related communications.
Customer is solely responsible for the accounts it connects, the communications it sends, the communications it stores, the recipients it contacts, the automations it configures, and the laws applicable to its communications.
Customer acknowledges that connected inbox, IMAP, SMTP, Gmail, email provider, or communication provider features may depend on third-party systems outside Company’s control. Company shall not be responsible for missing emails, delayed emails, failed sends, sync delays, provider outages, folder differences, spam filtering, permission changes, authentication failures, API limitations, or third-party restrictions.
Customer is responsible for reviewing AI-assisted replies, summaries, quotes, CRM updates, and automated communications before relying on them or sending them to customers.
12SMS, TELEPHONE, AND MESSAGE COMPLIANCE
The Service may permit Customer to draft, send, schedule, automate, or manage SMS messages, phone-related notes, reminders, follow-ups, marketing messages, support messages, notifications, and other communications.
Customer is solely responsible for all communications sent, scheduled, generated, or automated through Customer’s account or integrations.
Customer shall comply with all applicable laws, rules, regulations, carrier requirements, platform requirements, and industry standards relating to consent, opt-in, opt-out, unsubscribe, anti-spam, telemarketing, TCPA, CAN-SPAM, SMS marketing, email marketing, 10DLC, message registration, privacy, consumer protection, and similar matters.
Customer represents and warrants that it has obtained all permissions, consents, and authorizations required to contact recipients through the Service.
Company provides tools only and does not control Customer’s recipients, message content, timing, configuration, business practices, or legal compliance.
13THIRD-PARTY SERVICES
The Service may enable Customer to access, connect, authorize, or use Third-Party Services.
Customer’s use of Third-Party Services is subject to the applicable third party’s terms, policies, fees, limitations, and requirements.
By enabling or connecting a Third-Party Service, Customer authorizes Company to access, receive, use, store, transmit, and process data from such Third-Party Service as necessary or appropriate to provide the applicable integration or Service functionality.
Company does not control and shall not be responsible or liable for Third-Party Services, including their availability, accuracy, performance, security, data practices, pricing, policy changes, API changes, permission changes, outages, limitations, support, errors, discontinuation, data loss, delayed synchronization, failed transactions, failed messages, failed payments, or failed exports.
Customer is solely responsible for compliance with all terms, policies, and requirements applicable to Third-Party Services used by Customer.
14GOOGLE SERVICES
The Service may permit Customer to connect Google services, including Google login, Gmail, Google Business Profile, and other Google services that may be made available.
By connecting a Google service, Customer authorizes Company to access and process Google data as permitted by the permissions granted by Customer and as described in the Privacy Policy.
Customer may disconnect supported Google integrations within the Service where available and may revoke access through Customer’s Google Account permissions.
Google services are provided by Google and not by Company. Company shall not be responsible for Google service outages, policy changes, API changes, access limitations, verification requirements, data limitations, permission changes, pricing changes, revoked access, security incidents, or discontinuation of Google features.
15QUICKBOOKS, ACCOUNTING, PAYMENT, AND FINANCIAL INTEGRATIONS
The Service may permit Customer to connect or use accounting, payment, invoicing, bookkeeping, tax, job costing, or financial workflow integrations, including QuickBooks-related integrations and payment processor integrations.
By connecting such integrations, Customer authorizes Company to access, receive, store, transmit, process, synchronize, import, export, and otherwise use data from such integrations as necessary or appropriate to provide the applicable functionality.
Customer is solely responsible for reviewing and verifying all accounting records, invoices, estimates, quotes, payments, taxes, job costing, payroll-related records, exports, imports, synced records, and financial information.
Company does not provide accounting, bookkeeping, tax, legal, payroll, banking, lending, or financial advisory services. Customer should consult qualified professionals as appropriate.
Company shall not be liable for accounting errors, sync errors, duplicate records, missing records, tax errors, payroll errors, payment processor errors, failed payments, chargebacks, refunds, disputes, third-party API issues, incorrect customer charges, or business decisions made using the Service.
16TIME TRACKING, EMPLOYEE, CONTRACTOR, AND LABOR-RELATED FEATURES
The Service may include time tracking, job tracking, clock-in/clock-out, timesheet, task activity, job log, payroll-related, user activity, IP logging, device logging, schedule, installer, picker, production, and team management features.
Customer is solely responsible for determining whether and how such features may lawfully be used with employees, contractors, vendors, installers, pickers, remote workers, or other personnel.
Customer shall provide any required notices, obtain any required consents, maintain any required policies, comply with wage and hour laws, comply with employment laws, comply with monitoring laws, and verify all time, payroll, attendance, job costing, and labor-related outputs before relying on them.
Company is not a payroll provider, employment advisor, human resources advisor, labor law advisor, or legal advisor.
17CUSTOMER OBLIGATIONS
Customer shall:
(a) use the Service only in accordance with this Agreement, Documentation, and applicable law;
(b) maintain accurate account, billing, tax, legal, and contact information;
(c) secure accounts, credentials, devices, integrations, workspaces, permissions, payment methods, and Authorized User access;
(d) obtain and maintain all rights, consents, permissions, authorizations, and legal bases necessary for Customer Data and Customer’s use of the Service;
(e) comply with all applicable privacy, data protection, intellectual property, consumer protection, communication, marketing, employment, labor, wage, hour, tax, accounting, payment, business, industry, and professional laws;
(f) review and verify all outputs, reports, recommendations, automations, calculations, communications, AI-assisted content, quotes, estimates, invoices, payment records, accounting records, time records, payroll-related records, SEO outputs, and keyword suggestions before relying on them;
(g) cooperate with Company in connection with support, security, billing, compliance, legal, and operational matters; and
(h) be responsible for all acts and omissions of Authorized Users.
18CUSTOMER WEBSITES, PUBLIC CONTENT, CLIENT-FACING MATERIALS, AND E-COMMERCE
The Service may include website, content, template, proofing, design, public link, client portal, online ordering, e-commerce, SEO, or customer-facing functionality.
Customer is solely responsible for all content, claims, offers, pricing, products, services, pages, forms, images, artwork, files, links, messages, SEO content, public materials, checkout flows, client portal content, online store content, and customer-facing information created, uploaded, published, transmitted, or made available through the Service.
Customer shall ensure that such materials comply with applicable law, agreements, intellectual property rights, privacy requirements, advertising rules, accessibility requirements, consumer protection laws, tax requirements, and industry obligations.
19DIGITAL SIGNATURES, AGREEMENTS, PROOFS, AND APPROVALS
The Service may include proof approvals, agreement tools, digital signature tools, acceptance buttons, approval flows, waiver tools, proposal tools, and related document workflows.
Customer is solely responsible for determining whether any agreement, proof approval, signature, waiver, proposal, form, acceptance, or approval workflow is legally sufficient for Customer’s intended use.
Company does not provide legal advice and does not guarantee that any digital signature, proof approval, agreement, waiver, form, workflow, or document generated or processed through the Service will be enforceable, compliant, complete, or suitable for any specific transaction.
Customer is responsible for reviewing all documents, agreement terms, approval language, pricing, project scope, signatures, and records before relying on them.
20SEO, RANKING, KEYWORD, AND MARKETING TOOLS
The Service may include SEO tools, ranking tools, keyword tools, visibility tools, content tools, website analysis, reporting, recommendations, and business insights.
Such tools are provided for informational purposes only and may rely on third-party data, public data, APIs, estimates, user settings, search engine behavior, Google Business Profile data, available data sources, and external systems outside Company’s control.
Company does not guarantee rankings, traffic, impressions, clicks, leads, conversions, sales, keyword performance, search engine placement, Google Business Profile performance, marketing results, or business outcomes.
Customer is solely responsible for reviewing, verifying, and determining whether to rely on any SEO, keyword, ranking, content, or marketing output.
21QUOTES, ESTIMATES, PAYMENTS, PAYROLL, AND FINANCIAL TOOLS
The Service may include tools for quotes, estimates, invoices, payments, job costing, pricing, taxes, rates, time tracking, payroll-related records, reporting, and other business or financial calculations.
Such tools are provided for convenience and informational purposes only.
Customer is solely responsible for verifying all prices, quantities, calculations, taxes, fees, totals, rates, payroll data, accounting entries, financial outputs, customer charges, payment records, and related information before relying on them.
Company is not an accounting firm, tax advisor, payroll provider, financial advisor, legal advisor, permitting consultant, or professional services provider.
22FEES, SUBSCRIPTIONS, PLANS, CREDITS, AND PAYMENT
Customer shall pay all fees, charges, taxes, usage fees, add-ons, credits, overages, user fees, storage fees, integration fees, payment processing fees, AI usage fees, SMS fees, email fees, website fees, setup fees, subscription fees, and other amounts owed under the applicable Order Form, subscription, checkout page, invoice, pricing page, or billing arrangement.
Payments may be processed by third-party payment processors. Customer authorizes Company and its payment processors to charge Customer’s payment method for all applicable amounts.
Subscription fees are generally billed in advance unless otherwise stated. Usage-based charges, credits, add-ons, overages, and other fees may be billed separately.
Except as expressly stated in writing or required by law, fees are non-refundable and non-cancellable.
Company may change plans, prices, limits, features, credits, usage thresholds, and billing terms from time to time.
If payment is late, unsuccessful, disputed, reversed, charged back, or otherwise not received, Company may suspend, restrict, downgrade, delete, or terminate access to the Service.
23TRIALS, PROMOTIONS, AND BETA FEATURES
Company may offer free trials, beta access, promotional pricing, early access, limited access, discounted access, credits, or experimental features.
Company may modify, limit, suspend, or terminate trial, promotional, beta, or experimental access at any time.
Beta, trial, early access, and experimental features may be incomplete, inaccurate, unstable, unavailable, unsupported, or discontinued.
Customer uses such features at Customer’s own risk.
24TAXES
Fees are exclusive of taxes unless otherwise stated.
Customer is responsible for all taxes, duties, levies, assessments, and similar governmental charges arising from Customer’s purchases or use of the Service, excluding taxes based on Company’s net income.
If Company is required to collect or pay taxes for which Customer is responsible, Company may charge Customer for such amounts.
25STORAGE, USAGE, AND SYSTEM LIMITS
The Service may be subject to storage limits, file limits, user limits, workspace limits, message limits, email limits, SMS limits, AI usage limits, API limits, automation limits, rate limits, bandwidth limits, feature limits, plan limits, and other technical, billing, or operational restrictions.
Company may enforce, modify, or introduce limits at any time to protect the Service, manage costs, prevent abuse, comply with third-party limits, or preserve system performance.
Customer is responsible for monitoring usage and maintaining appropriate backups of important files, records, and business information.
26PROHIBITED USE
Customer shall not, and shall not permit any Authorized User or third party to:
(a) use the Service in violation of law;
(b) use the Service for unlawful, fraudulent, deceptive, harmful, abusive, harassing, discriminatory, or misleading activity;
(c) send spam, unauthorized communications, unlawful marketing, or messages without required consent;
(d) upload or transmit malware, viruses, harmful code, destructive files, or security threats;
(e) interfere with, disrupt, overload, scan, test, attack, or impair the Service;
(h) reverse engineer, decompile, copy, modify, or create derivative works of the Service;
(i) use the Service to build, train, benchmark, or support a competing product or service;
(j) resell, sublicense, rent, lease, distribute, timeshare, or make the Service available to third parties except as expressly permitted;
(k) upload unlawful, infringing, defamatory, obscene, harassing, discriminatory, confidential, private, or otherwise objectionable content;
(l) violate intellectual property, privacy, publicity, contractual, employment, consumer protection, or other third-party rights;
(m) scrape, harvest, or collect data without authorization;
(n) misuse Google APIs, QuickBooks APIs, payment processors, email providers, SMS providers, or Third-Party Services;
(o) use the Service in a manner that creates security risk, operational risk, reputational risk, legal risk, excessive load, financial risk, compliance risk, or harm to Company, the Service, users, third parties, or the public.
27INTELLECTUAL PROPERTY
Company and its licensors own all rights, title, and interest in and to the Service, including software, technology, interfaces, designs, layouts, templates, workflows, processes, systems, models, documentation, know-how, algorithms, reports, recommendations, branding, trademarks, improvements, enhancements, and related intellectual property.
No rights are granted to Customer except as expressly set forth in this Agreement.
Customer shall not remove, obscure, or alter proprietary notices or use Company’s name, logos, trademarks, trade dress, branding, or materials without prior permission.
28CONFIDENTIALITY
Each party may receive non-public information from the other party in connection with the Service.
Each party shall use reasonable care to protect confidential information and shall use such information only as necessary to perform under this Agreement, use the Service, provide support, comply with law, or enforce rights.
Confidential information does not include information that is publicly available without breach, independently developed without use of confidential information, lawfully received from a third party, or required to be disclosed by law.
29SECURITY AND PRIVACY
Company uses commercially reasonable safeguards designed to protect the Service and Customer Data.
Customer is responsible for protecting accounts, devices, credentials, integrations, permissions, and Customer Data.
Customer shall promptly notify Company of any suspected unauthorized access, misuse, security incident, or credential compromise involving the Service.
Customer’s use of the Service is also subject to the Privacy Policy.
30DATA EXPORT, RETENTION, AND DELETION
Customer is responsible for maintaining appropriate backups and records of Customer Data.
Company may provide export functionality or data request processes where available, but does not warrant that all Customer Data, integrations, activity, records, files, communications, logs, or historical information will be exportable in all formats or at all times.
Following cancellation, termination, nonpayment, account closure, expiration, downgrade, or suspension, Customer Data may be deleted, retained, restricted, or made available for a limited period in accordance with Company’s standard practices, the Privacy Policy, applicable law, and any applicable Order Form.
Company may retain information as necessary or permitted for legal, billing, tax, security, backup, audit, fraud prevention, dispute, compliance, support, operational, or legitimate business purposes.
31SUSPENSION
Company may suspend, restrict, limit, downgrade, or disable Customer’s access to the Service if Company determines, in its sole discretion, that:
(a) Customer has violated this Agreement;
(b) Customer has failed to pay amounts due;
(c) Customer’s use creates legal, security, operational, reputational, financial, compliance, or technical risk;
(d) Customer’s use may harm Company, the Service, users, third parties, or the public;
(e) a Third-Party Service, payment processor, platform provider, carrier, integration provider, or legal authority requires action;
(f) suspension is necessary to prevent fraud, abuse, unauthorized access, excessive usage, or security incidents; or
(g) continued access may expose Company to liability.
Suspension shall not relieve Customer of payment obligations.
32TERM AND TERMINATION
This Agreement remains in effect while Customer accesses or uses the Service.
Customer may cancel or stop using the Service according to the applicable account, subscription, or billing process.
Company may terminate or restrict access to the Service if Customer violates this Agreement, fails to pay amounts due, creates risk, misuses the Service, or if Company discontinues the Service or any portion thereof.
Upon termination, Customer’s right to access and use the Service ceases.
Sections that by their nature should survive termination shall survive, including provisions concerning Customer Data, aggregated data, feedback, fees, taxes, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and miscellaneous provisions.
33SERVICE AVAILABILITY
Company does not warrant that the Service will be uninterrupted, error-free, secure, timely, or continuously available.
The Service may be affected by maintenance, updates, software bugs, third-party failures, API issues, hosting issues, internet disruptions, security events, payment processor issues, carrier issues, integration issues, force majeure events, or other factors.
Company may change, limit, suspend, discontinue, replace, or update any feature, plan, integration, or portion of the Service at any time.
34DISCLAIMERS
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, RELIABILITY, ERROR-FREE OPERATION, AND UNINTERRUPTED SERVICE.
COMPANY DOES NOT WARRANT THAT THE SERVICE, CUSTOMER DATA, AI OUTPUTS, AUTOMATIONS, REPORTS, SEO TOOLS, KEYWORD SUGGESTIONS, QUOTES, ESTIMATES, INVOICES, PAYMENTS, TIME TRACKING RECORDS, ACCOUNTING RECORDS, INTEGRATIONS, THIRD-PARTY DATA, RECOMMENDATIONS, OR RESULTS WILL BE ACCURATE, COMPLETE, AVAILABLE, SECURE, COMPLIANT, OR SUITABLE FOR CUSTOMER’S NEEDS.
35LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, LOST GOODWILL, SERVICE INTERRUPTION, THIRD-PARTY FAILURES, BUSINESS DECISIONS, CUSTOMER DISPUTES, EMPLOYEE DISPUTES, PAYMENT DISPUTES, ACCOUNTING ERRORS, TAX ERRORS, MISSED COMMUNICATIONS, FAILED AUTOMATIONS, MISSED DEADLINES, OR COST OF SUBSTITUTE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER TO COMPANY FOR THE SERVICE DURING THE THREE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
The foregoing limitations shall apply to the fullest extent permitted by applicable law.
36INDEMNIFICATION
Customer shall defend, indemnify, and hold harmless Company and its owners, officers, directors, employees, contractors, affiliates, vendors, licensors, processors, and service providers from and against any claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
(a) Customer’s use or misuse of the Service;
(b) Customer Data;
(c) Customer’s communications, campaigns, automations, emails, SMS messages, or messages;
(d) Customer’s violation of this Agreement;
(e) Customer’s violation of applicable law;
(f) Customer’s violation of third-party rights;
(g) Customer’s use of AI outputs, quotes, estimates, reports, recommendations, SEO suggestions, keyword suggestions, accounting outputs, payment outputs, time tracking outputs, payroll-related records, or other outputs;
(h) Customer’s use of Google services, QuickBooks services, payment processors, email providers, SMS providers, or Third-Party Services;
(i) Customer’s employment, labor, wage, hour, contractor, payroll, tax, accounting, customer, or vendor obligations;
(j) disputes between Customer and Customer’s customers, vendors, employees, contractors, contacts, recipients, or other third parties.
37DISPUTE RESOLUTION
Before filing any formal claim, the parties shall attempt in good faith to resolve any dispute informally by providing written notice describing the nature of the dispute and the relief sought.
Unless prohibited by applicable law, any dispute, claim, or controversy arising out of or relating to this Agreement or the Service shall be resolved by binding arbitration on an individual basis, and not in a class, collective, consolidated, or representative action.
Either party may seek injunctive or equitable relief for unauthorized use of intellectual property, breach of confidentiality, security threats, or misuse of the Service.
Either party may also bring claims in small claims court where permitted.
38CLASS ACTION WAIVER
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CUSTOMER AND COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, REPRESENTATIVE, OR PARTICIPANT IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
39GOVERNING LAW
This Agreement shall be governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
Any dispute arising out of or relating to this Agreement or the Service that is not subject to arbitration shall be brought in the appropriate courts located in Florida, unless otherwise required by applicable law or agreed in writing.
40FORCE MAJEURE
Company shall not be liable for delay, failure, interruption, loss, or damage caused by events beyond its reasonable control, including acts of God, natural disasters, labor disputes, internet failures, utility failures, hosting failures, cyberattacks, war, terrorism, civil unrest, government action, changes in law, third-party service failures, payment processor failures, API failures, carrier failures, supply chain issues, or other events beyond Company’s reasonable control.
41EXPORT AND SANCTIONS COMPLIANCE
Customer shall comply with all applicable export control, sanctions, trade, and anti-corruption laws. Customer shall not use the Service in any jurisdiction or for any purpose prohibited by applicable law.
42CHANGES TO AGREEMENT
Company may update this Agreement from time to time.
Any updated version will be effective when posted or otherwise made available, unless a different effective date is stated.
Continued use of the Service after an updated Agreement becomes effective constitutes acceptance of the updated Agreement.
43NOTICES
Company may provide notices through the Service, by email, by posting on the website, through account notifications, or by other reasonable means.
Customer shall maintain accurate contact information in the Service.
44ASSIGNMENT
Customer may not assign this Agreement without Company’s prior written consent.
Company may assign this Agreement in connection with a merger, acquisition, financing, restructuring, sale of assets, change of control, corporate reorganization, or by operation of law.
45SEVERABILITY
If any provision of this Agreement is held invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable.
46WAIVER
No waiver shall be effective unless in writing. Failure to enforce any provision shall not constitute a waiver of that provision or any other provision.
47ENTIRE AGREEMENT
This Agreement, together with applicable Order Forms, policies, addenda, exhibits, and incorporated terms, constitutes the entire agreement between the parties regarding the Service and supersedes prior or contemporaneous agreements, proposals, representations, or understandings regarding the same subject matter.
48CONTACT
For general questions regarding these Terms, please use:
https://www.meetmeetsignexa.com/contact
For privacy, communication, or data requests, please use:
https://www.meetmeetsignexa.com/privacy/data-request
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